Account FAQs

Account Questions

• How do I make a deposit at an ATM?
• When will my funds be available?
• Looking for additional ways to make deposits to your nbkc account?
• Where do I access international wire instructions?
• Where do I access domestic wire instructions?
• How do I check my account application status?

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Business Account Questions

• How do I send a business wire?
• How do I fund my business account?
• What information is needed to apply for a Business Account?
• Have an online business wires question?
• Need Autobooks support?

Online Banking + App

• How do I find my account and nbkc routing number?
• How do I reset my password?
• How do I process a loan payment?
• Where can I find my eStatements?
• How do I register a device?
• How do I remove a registered device?

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Personal Debit Card

• How do I order a debit card?
• How do I replace my lost or stolen debit card?
• Why is my Debit Card PIN not working?
• How do I set my PIN?

Business Debit Card

• What is Mastercard® Easy Savings?

Fund your account(s)

• How do I fund my nbkc Everything Account?
• How do I set up a direct deposit?
• Need wiring instructions for CDs?

More Ways to Pay

• How do I add Garmin Pay to my Garmin Device?
• How do I setup and use Apple Pay?
• How do I set up Google Pay™?
• How do I set up Mastercard® Click to Pay?
• How do I set up Samsung Pay™?

Knowledge Center

• How do I uninstall Detect Safe Browsing (DSB)?
• How do I order checks?
• What are the Bank Holidays for 2024?
• Where can I find my year-end tax forms?