Using your nbkc debit card while traveling
Before traveling, especially internationally, nbkc recommends adding a travel alert to your debit card. Sharing your travel plans helps ensure your card works smoothly in foreign countries, reduces potential transaction blocks, and minimizes security flags related to unusual international activity.
How to request a travel alert
nbkc recommends taking these steps before international travel:
- Contact nbkc customer support to set up a travel notice on your debit card
- Inform the bank of your destination and travel dates
- Verify that your card will be active during your international travel and will work in the countries you are visiting
- Ensure you have the bank's customer support contact information for emergencies
When you reach out, provide the following information:
- Your travel dates
- Your destination countries or locations
What nbkc does with your travel details
When you provide your travel locations and travel dates, nbkc uses this information while reviewing unusual transactions. Sharing your destinations and travel period helps verify activity and reduces the chance of legitimate transactions being flagged or blocked due to unusual international or out-of-area usage.
Using card controls and settings while traveling
nbkc provides options to manage debit card usage through transaction, location, and merchant controls. Location controls and international-related transaction settings can affect how your card works abroad. Before and during international travel, review these controls to help ensure your card usage aligns with where you will be traveling.
For more information on card controls, including transaction, location, and merchant settings, visit: How do I set transaction, location, and merchant controls?
Have more questions?
Chat with us at nbkc.com or email us at customersupport@nbkc.com, or give us a call at 866.931.0850. We're here to help!