QuickBooks is an intuitive accounting software designed to help small and medium-sized businesses manage their finances efficiently. It automates key financial tasks such as tracking income and expenses, invoicing customers, managing payroll, and generating detailed financial reports. By connecting your bank accounts to QuickBooks Online, you can streamline bookkeeping, maintain accurate financial records, and gain real-time insights into your business's financial health.
Connecting your nbkc digital banking account with QuickBooks Online enables automated transaction downloads to simplify your bookkeeping. Follow the below steps to add your nbkc account directly to your QuickBooks account.
Steps to Link Accounts
- Navigate to the Transactions section in QuickBooks Online.
- Select Bank transactions.
- Click Link Account.
- Search for nbkc bank.
- Enter your login credentials when prompted to authorize the connection.
- QuickBooks will download your transactions and typically refresh bank feeds daily.
Managing Bank Feeds
- Review transactions imported via the bank feed.
- You can:
- Add new transactions to your ledger.
- Match downloaded transactions with existing records.
- Exclude duplicates or transactions from previous periods.
- Confirm the connection is active by ensuring the bank feed status reads "updated moments ago".
Troubleshooting
- If the bank feed connection breaks (e.g., due to password changes or account updates), re-authenticate by entering your bank credentials again.
- If you've recently changed your phone number and are experiencing connection issues, contact customer support to update your contact information. After updating, you may need to try reconnecting as the system processes your new details.
- For persistent connection problems, try logging out and back into your online banking, and clear your browser's cache and cookies before attempting to reconnect.
- If you're having trouble accessing linked business accounts, contact nbkc customer support at 877-777-7298, available Monday through Friday from 8:00 am to 5:00 pm (CST).
FAQ
Do I need to sign in to nbkc to connect it?
Yes. You will be redirected to nbkc's digital banking login page to securely authorize the connection.
How long does the connection last?
Connections remain active for 90 days, after which you'll need to reauthorize in QuickBooks.
What if I change my digital banking password?
Changing your password does not require reauthorization of the connection.
What if I change my phone number used for multi-factor authentication?
When you update your phone number, the change may not be instantly reflected across all login platforms. Contact customer support and we can verify that your contact information has been updated in all relevant platforms.
Can I connect accounts on behalf of someone else?
No. Only the primary account holder can authorize the connection.
Do I need to be the account holder?
Yes. Your own credentials are required to set up or renew the bank connection.
Can I connect more than one bank account?
Yes. You can link multiple accounts by selecting Link Account from the Banking page.
Are there any fees for connecting to QuickBooks?
No. NBKC does not charge any fees for linking business checking accounts to accounting software such as QuickBooks.
Have more questions?
Chat with us at nbkc.com or email us at customersupport@nbkc.com, or give us a call at 866.931.0850. We're here to help!