We’ve updated our online banking experience to make it easier and faster for you to find what you need. With a new layout and reorganized menus, you’ll notice improved access to key features and tools you use every day. Here’s a summary of the recent changes:
Simplified Navigation Layout
- The main menu has moved from the left side of the screen to the top navigation bar.
- This new layout keeps your most-used options visible and accessible, no matter what device you’re using.
Updated Menu Categories & Names
We’ve reorganized some of the main menu items to make them easier to understand. Here’s what’s changed:
Previous Name | New Name / Location |
Move Money | Transfer & Payments |
Online Activity | Now under Transfer & Payments |
Account Services | Removed |
Secure Messages | Alert Center (under Help & Support) |
Contact Us / Find ATM | Help & Support |
My Toolkit | Business Solutions |
Giving Center | Now under Transfer & Payments |
Sub-Menu Updates by Category
Transfer & Payments:
- Customer to Customer Transfer → C2C Transfers
- Quick Bill Pay → Pay Bills
- External Accounts → Manage External Accounts (personal and business)
- Business Wires → Send Business Wires (now under Business Solutions)
- Make a Payment → Make Loan Payments
- Giving Center
Self Service:
- Direct Deposit Form → Direct Deposit
- Order Checks and Stop Payments
Business Solutions:
Now home to tools previously found elsewhere:
- ACH Pass-Thru
- Wire Activity
- Recipients
- Positive Pay
- Remote Deposit Capture
- Send Business Wires
- Other Business Tools (like Autobooks)
New Account Opening Options
You can now open more types of accounts directly within online banking:
Deposit Accounts:
- Business Account
- Deposit Account
- CD (Certificate of Deposit) Account
Loan Accounts:
- Purchase Home Loan
- Refinance Home Loan
- Home Equity Loan
Each option will guide you to the appropriate application process through our integrated platforms.
Have more questions?
Chat with us at nbkc.com or email us at customersupport@nbkc.com, or give us a call at 866.931.0850. We're here to help!