First Time Downloading the nbkc Mobile App:
- When you first download the nbkc Mobile App, you will receive a pop-up on your device asking if you would like to enable push notifications.
- To enable push notifications, select "Allow."
Existing App User:
- Open the nbkc Mobile App.
- Navigate to Menu → Self Service → Push Notifications.
- Toggle the switch for "Enable Notifications" to the "On" position.
Creating an Alert:
- Go to Menu → Self Service → Setup/Edit Alerts.
- Under the Delivery Method menu, select "Push Notification."
Please Note: If you do not enroll in Push Notifications, you will not receive a push notification even if you select 'Push Notification' under Delivery Method.
Have more questions?
Chat with us at nbkc.com or email us at customersupport@nbkc.com, or give us a call at 866.931.0850. We're here to help!