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Setting Up External Transfers

  • Updated

Please note: this feature is only available for Personal Accounts at this time.

Have a personal checking or savings account at another bank or credit union? Set up external transfers to move funds between accounts directly.

FYI: You can’t set up external transfers from the nbkc mobile app, but once your outside accounts are linked you can use the app to make transfers.

 

External accounts must meet the following criteria:

  • The account must be a checking or savings account held at a bank located in the United States.

  • You must own the account and your name must be in the account title.

  • This feature is only available to Personal Accounts at this time.

  1. Using a web browser on your desktop or phone, log in to online banking at nbkc.com.

  2. Select Move Money ➡ Add External Account.

  3. Enter the account number, routing number, and account type of the external bank account you are linking.

    Note: If you’re linking a money market account, make sure to confirm with your other bank whether it’s considered a checking or a savings account. Choosing the wrong account type in this step may delay the setup process.

  4. Two test deposits will be sent to your external account to confirm the information within 2-3 business days.

 

Verify the external account

  1. After 2-3 business days, check the activity of the external account you linked for two small deposits from nbkc bank. They may appear in your statement as nbkc bank or have a more general description. Take note of the amounts.

  2. Using a web browser on your desktop or phone, log in to online banking at nbkc.com.

  3. Select Move Money ➡ Verify External Account.

  4. Enter the two deposit amounts in the fields provided to finish verifying your external account.

Authorizing your account

By completing this process, you authorize nbkc bank to debit or credit this account for the amount you instruct and at the frequency you request.

The authorization will stay in effect until you provide written notice of termination and nbkc bank has a reasonable amount of time to act on it.

Have more questions?

Chat with us via Online Banking, email us at customersupport@nbkc.com, or give us a call at 866.931.0850. We're here to help!

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