Removing a Registered Device
If you need to remove a registered device please follow the steps below depending on your device. Please note that clearing a registered device will require you to verify the device with a Secure Access Code on your next online banking sign-in.
Browser Registration (Chrome, Safari, Edge)
To remove a device from being registered simply go to your device/browser and delete the cookies. This will clear out the information to say this device is allowed to log in.
Mobile App Device Registration
To remove your registered Smartphone or Tablet delete the nbkc Mobile App and re-install it. This will remove it from your registered devices.
Removing All Registered Devices
If you would like to remove all registered devices give us a call at 866.931.0850. One of our Bankers will remove all registered devices for you.
Want to learn more about registering a device?
Have more questions?
Chat with us via Online Banking, email us at customersupport@nbkc.com, or give us a call at 866.931.0850. We're here to help!